Terms of service

TERMS OF SERVICE – HAIRS BY GRESSY

Last updated: March 22, 2026

1. General By visiting and purchasing from hairsbygressy.com, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

2. Products We reserve the right to limit the sale of our products to any person or region. Product descriptions and images are as accurate as possible, but we do not guarantee that all details are error-free. We reserve the right to modify or discontinue products at any time.

3. Pricing & Payment All prices are listed in EUR (€) and are subject to change without notice. We accept payment through the methods available at checkout. Your order is confirmed only after successful payment.

4. Shipping & Delivery Orders are processed and shipped within the timeframe indicated at checkout. We are not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds We do not accept returns or issue refunds for items that have been used, damaged, or not returned in their original condition and packaging. Items showing signs of use or misuse are not eligible for a refund. If you receive a defective or incorrect item, please contact us within 14 days of delivery at our official contact email.

6. Limitation of Liability HAIRS BY GRESSY shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law These Terms of Service are governed by the laws of Italy and applicable European Union regulations.

8. Contact For any questions, please contact us through our store's contact page.